At Multifactor, we strive to provide the best customer support possible. We understand that sometimes you may have questions or need assistance with your account, and we are here to help. There are several ways you can reach out to our support team, and we will do our best to respond to your inquiries in a timely manner.

The most efficient way to contact Multifactor support is by email. You can send your inquiries to [email protected]. Please make sure to use the same email address associated with your Multifactor account to ensure a faster response time.

If you are not sure which email address is associated with your account, you can find it by logging into your Multifactor account and clicking on your profile image in the bottom left corner of the page.

If you are experiencing technical difficulties with accessing your Multifactor account, we recommend reaching out to us via email. This will allow our support team to link your request with your account to quickly gather all the necessary information and provide you with the best possible solution.

If you have a dedicated account representative, requests submitted by email will usually be directed to your account representative automatically, unless there is another team member better equipped to address your specific request.

You can also reach out to our support team via chat. You can access the chat feature by logging into your Multifactor account and clicking on the chat icon at the bottom right corner of the dashboard. You can also access the chat feature by visiting help.multifactor.com and clicking on the chat icon at the bottom right corner of the page. If you're logged in, your chat message will be linked to your account, allowing your customer support representative to quickly obtain relevant account information.

If you prefer to communicate via email but do not have access to your Multifactor account, you can use the "Contact Us" section of our website. Simply fill out the contact form, and our support team will respond to your inquiry via email.

Enterprise customers are assigned a dedicated account representative that can be reached by phone or email. Your account representative will be able to forward your request to a subject-matter expert if needed. In most cases, reaching out to us via any of the official communication channels will result in your request being forwarded to your dedicated account representative if one has been assigned to you.

If you are unable to reach us via email or chat, you can also try reaching out to us through our social media channels. You can find us on Facebook, Instagram, LinkedIn, and WhatsApp. However, please note that response times may be delayed compared to the other contact methods.

We hope this article has provided you with all the necessary information on how to contact Multifactor support. Our team is dedicated to providing you with the best possible support experience, and we look forward to assisting you with any questions or concerns you may have.